1. Security of Information
Numerous precautions have been taken to protect the security of Personally Identifiable Information. You can access your Personally Identifiable Information on our Website through a password and your email address. This password is encrypted. We recommend that you do not share your password with anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us.
3. Types of Information Collected and Uses of Collected Information
We collect two types of information about our Website Users: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information. Personally Identifiable Information is information that identifies a specific End User. When you engage in certain activities on the Website, such as creating an account, ordering a service from us or our partners, submitting content and/or posting content in discussion forums, filling out a survey, posting a review, sending us or our partners feedback, requesting information about our services, submitting an affiliate agreement, applying for a job, posting a video or signing up for special offers from third parties through the Website (collectively, “Identification Activities”), we may ask you to provide certain information about yourself. It is optional for you to engage in an Identification Activity. If you elect to engage in an Identification Activity, however, we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address (including zip code), email address, telephone number and date of birth. When you order services, we may also ask you to provide us with your credit card number, expiration date and authentication codes or related information. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.
Referral program: If you choose to use our referral service, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. AIRCREWCLUB stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at [email protected] to request that we remove this information from our database
We use Non-Personally Identifiable Information to troubleshoot, administer the Website, analyse trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized Third Party Service Providers and Advertisers to measure the overall effectiveness of our online advertising, content, and programming.
4. Release of Personally Identifiable Information
We will not share, sell, rent, or trade your Personally Identifiable Information with other parties except as provided below:
We may share your information with AIRCREWCLUB Merchants. From time to time, we provide offers from particular merchants (referred to as “AIRCREWCLUB Merchants”) who, as part of the offer, request information on AIRCREWCLUB customers who purchased or booked the offer in order to aid redemption. In those cases, we share some of your Personally Identifiable Information with AIRCREWCLUB Merchants. Sharing this Information may allow a AIRCREWCLUB Merchant to market directly to you should they choose to do so. However, we will only share Personally Identifiable Information with a AIRCREWCLUB Merchant if you engage in an Identification Activity, and then only to the AIRCREWCLUB Merchant involved in that Identification Activity. This allows our users to be up to date with all the latest offers that best suite their needs.
We disclaim any responsibility or liability for the actions of such AIRCREWCLUB Merchant. While we inform them that they are only permitted to communicate with you for the purposes of the specific promotion with AIRCREWCLUB, we do not have any responsibility for the actions of the AIRCREWCLUB Merchant, and the actions of the AIRCREWCLUB Merchant are not in our control.
Information, from time to time, may be shared with Authorized Third Party Service Providers. We provide services and products through third parties. These “Third Party Service Providers” perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your Personally Identifiable Information with such Service Providers to fulfil orders, deliver packages, send postal or email, remove repetitive information on customer lists, analyse data, provide marketing assistance, provide search results and links, process credit card payments, operate the Website, troubleshoot, and provide customer service.
We may collect personal information from individuals and companies (“Affiliates”) with whom we have business relationships and may share your information with Service Providers to accomplish our administrative tasks in order for you to benefit under your membership.
Some information may be used by us to connect with users, based upon your past interactions with the AIRCREWCLUB website.
5. Release of Non-Personally Identifiable Information We may disclose or share Non-Personally Identifiable Information with Partners, Affiliates and Advertisers. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) with “Third Party Advertisers” or “Third Party Advertising Companies” and other parties as provided below:
We use Third Party Advertising Companies to serve ads when you visit our Website. These companies may use Non-Personally Identifiable Information about your visits to this and other websites in order to provide, through the use of network tags, advertisements about services that may be of interest to you. We also use Third Party Service Providers to track and analyse Non-Personally Identifiable usage and volume statistical information from our Users to administer our Website and constantly improve its quality. We may also publish this information for promotional purposes or as a representative audience for Advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of our Users. Such data is collected on our behalf, and is owned and used by us.
6. Updating and Correcting Information You may change any of your Personally Identifiable Information by logging into your account and accessing the "my account" section of the site, or by contacting us through [email protected] We may retain some of your information as we periodically backup information.
7. User Choices on Collection and Use of Information You may choose not to provide information, although it may be required to engage in a certain activity on the Website.
As a condition of purchase or booking of our services, we will send you Administrative and Promotional emails. We will send you information regarding your account activity and purchases as well as updates about our services and promotional offers. You cannot opt-out of Administrative Emails. “Administrative Emails” relate to a User’s activity on the Website, and include emails regarding a particular User’s account, requests or inquiries, and purchases or bookings of services.
In contrast to Administrative Emails, however, you do have a choice with respect to Promotional Emails. Promotional Emails advertise our products and services, including exclusive offers, and/or the services of our Advertisers and Affiliates. If you do not want to receive Promotional Emails from us, you may elect to opt-out of receiving Promotional Emails at any time after registering by submitting a request at [email protected], or by hitting the “unsubscribe” button at the bottom of any of our e-mails. When contacting us, please indicate your name, address, email address, and what Promotional Emails you do not want to receive. While we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, no transmission of data over the Internet is 100% secure, therefore we cannot guarantee the security of any information transmitted to or from the Website, and are not responsible for the actions of any third parties that may receive any such information.
Other Tracking Devices. We may use other industry standard technologies like pixel tags and web beacons to track your use of our Website pages and promotions, or we may allow our Third Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our Website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behaviour on our Website, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purposes.
10. Miscellaneous Privacy Issues Children . We do not knowingly collect personal information from anyone under the age of 18, and no part of the Website is designed to attract anyone under the age of 18.
Public Areas . We may provide areas on our Website where you can publicly post information about yourself, can communicate with others such as discussion boards or blogs, or can review products, restaurants, and submit media content. This information may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. For example, if you post your email address along with a public restaurant review, you may receive unsolicited messages. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information. We do obtain consent from our users to post their name along with their reviews.
Conversely, if you are not currently registered as a AIRCREWCLUB user and you click on "Sign in Using Facebook," you will first be asked to enter your Facebook credentials and then be given the option to register and join AIRCREWCLUB. Once you register on the AIRCREWCLUB site and Connect with Facebook, you will be able to automatically post recent activity back to Facebook. Further, you can edit privacy settings for the reviews that appear on Facebook or disconnect this service by visiting the Facebook Application Settings page.
11. Contacting Us Whether you’re a new or loyal customer, restaurant owner, marketer, publisher, media member or job seeker we’d like to stay connected and want to hear from you!
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